Terms and conditions

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Important

The Dubai Coast Guard enforces strict rules on all charter companies here in Dubai & fines are common place. If rules are broken, ECS reserves the right to pass on any fine to the guests if incurred due to non compliance or disregard for the rules set out by the coastguard & enforced by your Captain & Crew
  • All guests are required by law to bring original I.D (proof of visa), not a copy or picture. Tourists require original Passport. Residents can bring Passport, Emirates ID or Emlrates Driving License.

  • Abuse of alcohol & subsequent reckless behaviour may result in fines or a termination of the charter.

  • Life jackets are to be worn when the coast guard deems necessary & issues a weather warning.

  • Littering of the waters is not tolerated.

  • For your safety, swimming more than three meters from the vessel is not tolerated by the Coastguard.

  • Jumping off the yacht while underway or at anchor is not permitted & will result in the charter being terminated.

  • It’s not permitted to participate in Jet Ski or other water toy activity ran by a third party during an trip.


Number of Guests

Final numbers for guests must be confirmed 24 hours prior to departure & may not be exceeded on the day. As per UAE law.


Children

Our Captain and crew are there to safely man and navigate the vessel & are not responsible for attending to children. Furthermore on the Coast Guards orders, irrespective of the strength of swimmer, children under the ages of 10 years must wear a life jacket while in the water & out on deck.


Attire

Footwear must be removed before boarding our yachts. We recommend comfortable clothing & XBC slippers are provided.
  • No animals or pets of any sort may be taken on board as per UAE laws.

  • The company reserves the right to cancel for no compliance on this matter with no refund.

  • The Charterer has the right to cancel free of listed charges above if any of the following occur;
Weather is deemed unsafe or a warning has been issued by the coastguard. Everest Charter Service LLC only employs qualified & experienced Captains & crew. They are the technical experts in delivering ourcharter product in these waters. As with any vessel on the globe, the Captains orders are final & guests should be respectful of that. Instances of anti-social or reckless behaviour etc may result in early termination of your charter without any refund.


Cancellation, No-show & Late Arrival Policy

Cancellation within 24 hours of your departure time will incur full payment. Prior to this period a 10% cancellation fee will be charged for online bookings. No-Show or Late Arrivals will be subject to full payment.


Privacy Policy

The Website and Booking System Policies and Terms & Conditions may be changed or updated occasionally to meet any relevant requirements and standards. All credit/debit cards details or information will not be stored, sold, shared, rented or leased to any third parties.


Method Of Payment, Card Types Accepeted & Currency

We accept payments online using Visa and MasterCard credit/debit card in AED”. If Credit Card is selected as the payment method then the details on the Customers ID (Card holders ID) should exactly match that of the credit card used.


Check-In Time

Please check-in 20 minutes prior to the departure time. If customer not coming on boarding time, the elapsed time is considered as trip used. Without exception, children below 15 kg and pregnant women are not permitted on-board.



Dubai

Location Direction

Download map of our Dubai Marina Location

We are located at Dubai Marina Walk, beside Reem Al Bawadi Restaurant, opposite Spinneys Supermarket. Please look for Everest Yacht staff who will assist you with the boarding procedure.


By Metro

The nearest metro station is Damac Properties. From there, head into the marina and take a right along the walkway (approximately 5 minutes walk).


By Car

From Sheikh Zayed Road use Exit 32 off Sheikh Zayed Road. Follow the signs to Dubai Marina, keep left at the fork and merge onto Alkhayay St. At the roundabout take the first exit and find the nearest parking available.


By Taxi

Ask your taxi driver for Dubai Marina Walk, Spinneys Supermarket Parking, near Marina Heights Tower. Please print this ticket along with the location map and bring it with you on the date of your tour.